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Request Medical Records

Step by step process in requesting medical certificates.
For inquires, contact 031-782-8300(KOR)

Process for Requesting Medical Certificates

Outpatient

step01

Payment Desk

Check-in to your department.
step02

Consultation

Once the physician types the report, it will be printed and stamped.
step03

Payment Desk

Pay for the medical certificate and get the hospital seal.

Inpatient

step01

Request Form

Notify & request to the nurse 1-2 days before discharge.
step02

Payment Desk

On the day of discharge, pay for the medical certificate and get the hospital seal.

In accordance with Article 17 of the Medical Law, a medical certificate cannot be delegated if the patient is conscious, and can only be issued directly to the patient.

Certificates that Require Department Check-In at the Payment Desk

Diagnosis Report (KOR/ENG), Medical Report (KOR/ENG), Proof of Vaccination (KOR/ENG), English Birth Certificate, Referral Report, Image CD Copy, Pathology Slides

Certificates that can be Issued from the Payment Desk

Certificate of Outpatient Consultation, Certificate of Admission, Copy of Korean Birth Certificate, Certificate of Inpatient Room Stay, Itemized Bill (Outpatient/Inpatient), Proof of Outpatient Payment

About Requesting Medical Certificates

If requesting medical certificates on behalf of a patient, the following documents are required:
Consent form, Power of Attorney (original) signed by the patient. (Stamp & fingerprints will not be accepted)
Certificate of Proof of Family. Must be issued within 6 months.
In accordance with Article 17 and Enforcement Rule Article 13 (3) of the Medical Law, without all the required documents, medical certificates cannot be issued.

Type of identification:

Alien registration card, passport, driver's license, or government issued photo ID.
Under the age of 17 : passport, student card, certificate of proof of family.

With Patient’s Consent

With Patient’s Consent
Applicant	Required Documents
Patient	Patient’s photo ID May request only if patient has no difficulty in communication
Immediate Family Member (Patient’s spouse, parents, grandparents, children, grandchildren, in-laws)	Age 14 and older ACopy of patient’s ID Applicant’s photo ID Proof of Family (i.e. birth certificate) Patient consent form (signed) Age younger than 14 Applicant’s photo ID Proof of Family (i.e. birth certificate)
Power of Attorney (Siblings, Insurance Company, etc.)	Age 14 and older Copy of patient’s ID Applicant’s photo ID Patient consent form (signed by patient) Power of Attorney (signed by patient) Age younger than 14 Parents/Power of Attorney’s photo ID Proof of Family (i.e. birth certificate) Applicant’s photo ID Parents/Power of Attorney’s consent form (signed)

agreement

warrant

Without Patient’s Consent
(Only patient’s immediate family members can request.)

Without Patient’s Consent
Applicant Type	Required Documents
Deceased patient	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Death Certificate, Family Certificate (with patient shown as deceased)
Patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Official medical report stating that patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form
Missing Person	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Official document filed for missing persons
Patient with difficulty in communication due mental/physical disability	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Physician’s written opinion of patient’s inability to communicate.
Comments
For siblings requesting, the following documents are needed: Patient’s proof of family (i.e. birth certificate) Parent’s proof of family Consent form Download For power of attorney requesting, the following documents are needed: Power of Attorney’s ID Power of Attorney document

Laws and guidelines for issuing medical certificates

Medical Certificates issued via internet

Certificate of Outpatient Consultation, Certificate of Inpatient Admission, Outpatient Receipt, Inpatient Receipt, Copy of Korean Birth Certificate, English Birth Certificate (original), Outpatient Itemized Bill, Inpatient Itemized Bill, Copy of Medical Report (Korean/English), Copy of Medical Opinion

Medical Report Request via Internet
(Korean Residence Only)

Precautions

The fee for issuing a medical report and/or written opinion is not covered by health insurance and consultation fee is calculated together with the medical report fee.
The diagnosis and diagnosis code are not included in the outpatient medical certificates when issued via internet. If you need a document with the diagnosis and diagnosis code, please request it directly from your physician.

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