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Request Medical Records

What are medical records?

It is a document that records the patient’s personal information and disease (current medical history, history of past disease, history of surgical treatment, etc.) and every treatment the hospital has conducted.

Therefore, medical records are highly sensitive information that should not be known to others. In this regard, the current medical law stipulates the protection of personal information of medical personnel, and in principle prohibits the viewing and issuance of copies of medical records to others other than patients.

However, as an exception, a copy of medical records can be issued to the patient's spouse, lineal ascendant, descendant, and his or her designated representative only if they provide the required documents specified in the medical law and obtaining prior consent from the patient. In addition, as the patient’s medical information is sensitive, any personal information cannot be given over the phone.

Laws and guidelines for issuing medical records

Process for requesting medical records

step01

Medical Records Issuance Desk
- Request medical records
- Show proper ID and submit documents
step02

Payment Desk
- Pay and pickup the medical records

For some cases, you may be required to see your physician.

for example, to request psychiatric medical records)

Required documents for requesting medical records

Consent Form

KOR

ENG
Power of Attorne

KOR

ENG
Confirmation Form

KOR

The consent form and power of attorney must be the original form, and the signature for each form must be handwritten. (Stamps or fingerprints are not accepted)
Required documents: Proof of Family (i.e. birth certificate) / Documents must be issued within the last 6 months to be accepted.
In accordance with Article 17 and Enforcement Rule Article 13 (3) of the Medical Law, without all the required documents, medical certificates cannot be issued.

Identification

Alien registration card, passport, driver’s license, or government issued photo ID
For age 17 and under : passport, student card

Power of Attorney

The patient's consent form or power of attorney should be written in specific details and must include the patient's signature
(unless the patient is 14 years or under).

With Patient’s Consent

With Patient’s Consent
Applicant	Required Documents
Patient	Patient’s photo ID May request only if patient has no difficulty in communication
Immediate Family Member (Patient’s spouse, parents, grandparents, children, grandchildren, in-laws)	Age 14 and older Copy of patient’s ID Applicant’s photo ID Proof of Family (i.e. birth certificate) Patient consent form (signed) Age younger than 14 Applicant’s photo ID Proof of Family (i.e. birth certificate)
Power of Attorney (Siblings, Insurance Company, etc.)	Age 14 and older Copy of patient’s ID Applicant’s photo ID Patient consent form (signed by patient) Power of Attorney (signed by patient) Age younger than 14 Parents/Power of Attorney’s photo ID Proof of Family (i.e. birth certificate) Applicant’s photo ID Parents/Power of Attorney’s consent form (signed)

agreement

warrant

Without Patient’s Consent
(Only patient’s immediate family members can make a request.)

Without Patient’s Consent
Applicant Type	Required Documents
Deceased patient	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Death Certificate, Family Certificate (with patient shown as deceased)
Patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Official medical report stating that patient is unconscious, or has a serious illness (injury) preventing patient to sign consent form
Missing Person	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Official document filed for missing persons
Patient with difficulty in communication due mental/physical disability	Applicant’s photo ID (immediate family member) Proof of Family (i.e. birth certificate) Physician’s written opinion of patient’s inability to communicate.
Comments
For siblings requesting, the following documents are needed: Patient’s proof of family (i.e. birth certificate) Parent’s proof of family Consent form Download For power of attorney requesting, the following documents are needed: Power of Attorney’s ID Power of Attorney document